As a reminder, all requests must be pre-authorized.  Under no circumstances should requesters be working directly with interpreters or subcontracted language agencies.  Any encounters not scheduled through the broker are considered private arrangements and outside the scope of this contract and not reimbursable.

Medical Facility Requesters:

·  Medical Facility Request Form – This is the form Medical Providers use to request an interpreter for a single appointment. Please make sure the first three sections are completely filled out before submitting the request to Trancare ISB. Medical Facility Request Form                ·  Medical Facility Routine Request Form - This is the form Medical Providers use to request an interpreter for recurring (routine) appointments.  "Routine" appointments recur on the same day of the week and at the same time each day. Medical Routine Request

DSHS Requesters:

·  DSHS Administration Request Form – This is the form DSHS staff persons use to request an interpreter. Please make sure the first four sections are completely filled out before submitting the request to Trancare ISB.   DSHS Request Form            ·  DSHS Administration Routine Request Form - This is the form DSHS staff persons use to request an interpreter for recurring (routine) appointments.  "Routine" appointments recur on the same day of the week and at the same time each day.   DSHS Routine Request Form